The first part of this series discussed the tools and guidelines which hopefully helped you determine your Decisive Competitive Edge (DCE). Now all you need to do is get there!   You are now at the point where you will develop the strategy and tactics to actually make the necessary changes. In his presentation1, Eli

Strategy and Tactics have been discussed a few times on this blog so far1. They are a hot topic within Change Management and one of the pillars of effective improvement initiatives in the business world. Yet for many managers and business leaders they remain abstract and intimidating. The actual implementation of S&T is relatively easy.