In our previous post, we explained how to identify the problem to be resolved. Now we can begin working on the actual solution, where we will be confronted with several more layers of resistance. At this stage, you will likely have a fully-developed solution up your sleeve and are excited to unveil it now that

Anyone who has ever proposed any sort of change – be it in a professional or in a personal setting –will likely recognize that sinking feeling when their audience inevitably starts voicing numerous reservations and explaining why it can’t possibly work. It is frustrating to present a new idea (well thought through and fail-proof, to